1) Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email, phone number, address, job title.
• Business Information: Company name, service requirements, contracts.
• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Pages visited, time spent, navigation patterns.
• Communication Records: Emails, phone calls, messages, and support requests.

2) How We Use Information

We use your information to:

• Provide and manage our security services.
• Communicate with you regarding agreements, schedules, and updates.
• Respond to inquiries, feedback, and customer support requests.
• Improve website functionality and service quality.
• Comply with legal and regulatory requirements.

3) Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and understand visitor behavior. You can disable cookies in your browser settings, but some features may not function properly.

4) Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted third parties under the following circumstances:

• To service providers who assist in delivering our services (under confidentiality agreements).
• To comply with legal obligations, law enforcement, or government requests.
• To protect the rights, safety, and security of ABM, our staff, and clients.

5) Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, loss, or disclosure. While we strive to use industry-standard protections, no system is completely secure.

6) Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, dispute resolution, and business continuity. When no longer required, data will be securely deleted or anonymized.

7) Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or update your personal data.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict processing in certain circumstances.
• Request a copy of your data in portable format.

To exercise your rights, please contact us at privacy@abmsecurity.com.

8) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

9) Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child’s information has been collected, we will promptly delete it.

10) International Data Transfers

If data is transferred outside Bangladesh, we will ensure that adequate safeguards are in place in accordance with applicable laws.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via our website or directly to clients. Continued use of our services after updates signifies acceptance of the revised policy.

12) Contact Us